We are pleased that you have taken an interest in our internet presence and the offers on our website www.duke-guitars.eu. The protection of your personal data (hereinafter "data") is a very important matter to us. Therefore, we would like to inform you below which data are collected and how we process and use these data.
The controller in the sense of the General Data Protection Regulation (hereinafter: GDPR ) is Reinhardt GmbH ("us"), cf. our imprint. Please direct questions or comments regarding this privacy statement or general data protection to us by e-mail.
The extent and type of collection and use of your data varies according to whether you only visit our internet presence to call up information or whether you make use of the services we offer (e.g. contact form, dealer login, newsletter):
When visiting our internet presence we only use data about you, which are automatically transmitted to us by your internet browser, such as
We do this in order to enable you to use the websites you have called up, for statistical purposes and in order to improve our internet offer. We store the IP address in anonymised form, there is no personal evaluation. The legal basis for this data processing are legitimate interests, Art. 6 Para. 1 f) GDPR).
If you send us a message using our contact form we store the details you enter (for example, your name and e-mail address) in order to be able to process your request. The legal basis for this data processing are legitimate interests, Art. 6 Para. 1 f) GDPR. Your details will be deleted automatically after one month.
If users leave a comment on our website, the name provided by the user and the e-mail address provided by the user are stored together with the comment and the timestamp of the post. The comment is displayed on the website with the name chosen by the user.
The email address is only used to contact the user if necessary; it will be deleted after a few days. The name entered by the user and the comment itself will be deleted at the latest when the article for which the comment was entered is removed from the website.
Data entered as comments are processed on the basis of a legitimate interest (Art 6 para. 1 lit. f DSGVO). By providing the comment function, we are enabling an uncomplicated interaction between us and the other visitors of our website.
The provision of your personal data is voluntary. Without the provision of your personal data you cannot use the comment function.
Our website uses technically necessary cookies, which are always set and for which no consent is required.
In addition, we ask for your consent to the setting of cookies, which can be used to analyze access to our website. In order to save your consent or non-consent, we use an open source cookie consent technology. The associated source code can be viewed on GitHub. Your consent can be withdrawn at any time. Your consent also expires if you delete the cookie yourself or have it automatically deleted by the browser. The cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 Para. 1 S. 1 lit. c GDPR.
We have integrated YouTube videos into our online offer, which are stored on http://www.youtube.com and which can be played directly from our website. This way we can offer you interesting media contents on our websites. The legal basis for the data processing are legitimate interests, Art. 6 Para. 1 f) GDPR.
By the visit to the website YouTube receives the information that you have called the corresponding sub-site of our website. Moreover, among others the data stated under Point 3. of this statement are transmitted. This is carried out irrespective whether YouTube makes a user account available, through which you are logged in or whether no user account exists. If you are logged into Google your data will be allocated directly to your account.
If you do not request the allocation with your profile at YouTube you must log-out before activating the button. YouTube will store your data as usage profiles and use these for purposes of advertising, market research and/or to design its website suitable for the needs. Such an evaluation is in particular carried out (also for users who are not logged in) for the provision of advertising suitable for the needs and in order to inform other users of the social network about your activities on our website. You are entitled to a right to object to the formation of these user profiles, whereby you must contact the respective plugin provider in order to exercise this right.
You can receive further information regarding the purpose and scope of the data collection and their processing by YouTube in the privacy statement. There you will also receive further information regarding your rights and setting options for the protection of your privacy: https://policies.google.com/privacy?hl=en&gl=en. Google also processes your personal data in the USA and has submitted itself to the EU-US Privacy-Shield: https://www.privacyshield.gov/EU-US-Framework.
We use the offer of Google Maps within the storefinder on our website. This way we can display interactive maps to you directly in the website and allow you the easy use of the map function. The legal basis for the data processing are legitimate interests, Art. 6 Para. 1 f) GDPR.
By using the storefinder Google receives the information that you have called the corresponding sub-site of our website. Moreover, among others the data stated under Point 3. of this statement are transmitted. This is carried out irrespective whether Google makes a user account available, through which you are logged in or whether no user account exists. If you are logged into Google your data will be allocated directly to your account. If you do not request the allocation with your profile at Google you must log-out before using the storefinder. Google will store your data as usage profiles and use these for purposes of advertising, market research and/or to design its website suitable for the needs. Such an evaluation is in particular carried out (also for users who are not logged in) for the provision of advertising suitable for the needs and in order to inform other users of the social network about your activities on our website. You are entitled to a right to object to the formation of these user profiles, whereby you must contact the respective plugin provider in order to exercise this right.
You can receive further information regarding the purpose and scope of the data collection and their processing by the plugin provider in the privacy statement of the provider. There you will also receive further information regarding your rights and setting options for the protection of your privacy: https://policies.google.com/privacy?hl=en&gl=en. Google also processes your personal data in the USA and has submitted itself to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.
You have the right to obtain a confirmation from the data controller whether personal data relating to you are processed; if this is the case you have a right to information about these personal data and to the information specifically listed in Art. 15 GDPR. According to Art. 15 Para. 3 GDPR you have the right to receive a copy of the personal data, which are the object of the processing, from the data controller.
According to Art. 16 GDPR you have the right to request from the data controller the rectification of inaccurate personal data relating to you without undue delay as well as the completion of incomplete personal data.
You have the right to request from the data controller that personal data relating to you are erased without undue delay if one of the reasons specifically listed in Art. 17 GDPR applies.
You have the right to request from the data controller the restriction to the processing if one of the prerequisites listed in Art. 18 GDPR exists.
You have the right to receive the personal data concerning you from the data controller in a format outlined in Art. 20 GDPR.
You have the right, for reasons relating to your special situation, to file an objection at any time against the processing of the personal data concerning you, which is carried out owing to Article 6 Para. 1 f) GDPR, pursuant to Art. 21 GDPR.
If you have granted a consent to the processing of your data, you can withdraw this at any time. The lawfulness of the data processing carried out before your withdrawal will not be affected by a revocation.
Irrespective of another legal remedy under administrative law or in court pursuant to Art. 77 GDPR you have the right to lodge a complaint at a supervisory authority, in particular in the member state of your place of abode, your workplace or the place of the alleged infringement if you consider that the processing of the personal data relating to you infringes the GDPR. In Baden-Württemberg the responsible supervisory authority is the state officer for data protection and freedom of information, P. O. Box 10 29 32, 70025 Stuttgart.